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THE IMMOBO METHOD

Behind every stay,
an organisation
that cares.

Digital tools, quality control and people on the ground. This is how we organise our work to give guests a carefully managed experience and keep properties in excellent condition.

Explore our approach ↓
An ImmoBo apartment ready to welcome guests
TECHNOLOGY + PEOPLEHospitality works
when everything connects.
Chatbot available 24/7Maintenance in-house
DAILY COORDINATION

Comfort you can see.
Organisation you can feel.

A tidy apartment, a timely reply and an intervention when needed. For guests, these details make a difference. For us, they are the result of coordinated work across guest welcome, cleaning, linen, maintenance and commercial strategy.

We use technology to coordinate activities and simplify the stay. Oversight and care remain in our team’s hands.

HOW WE ORGANISE OUR WORK

Five areas.
One shared commitment.

From booking management to property condition, every area contributes to the quality of the experience.

01 / COORDINATION

Management
that connects the dots.

Management software supporting hospitality.

We use management software to organise bookings and coordinate the work around each stay. Information and tasks become part of a structured process supporting our team and the guest experience.

FOR GUESTS

A welcome backed by careful organisation, before and during the stay.

02 / COMMUNICATION

A first response.
At any time.

24h

A chatbot available 24 hours a day.

Our chatbot is available 24 hours a day to provide an initial response and reduce waiting times. Technology makes communication more immediate; customer care continues to look after relationships and enquiries requiring further attention.

FOR GUESTS

An always-on contact point, supported by a dedicated hospitality team.

03 / QUALITY

Cleaning and linen.
Care throughout the process.

Internal quality control.

We oversee quality across cleaning and linen internally. Our attention covers the entire process of preparing the home for guests, because order and care for the spaces are essential to hospitality.

FOR GUESTS

Our team follows and checks the quality of apartment preparation.

04 / MAINTENANCE

A home in good shape.
A better stay.

An in-house maintenance technician.

Our in-house maintenance technician looks after the condition of properties and their maintenance needs. This expertise is part of our organisation, close to the apartments and day-to-day operations.

FOR GUESTS AND OWNERS

An in-house specialist dedicated to keeping spaces functional and well cared for over time.

Meet Angelo and our team ↗
05 / COMMERCIAL STRATEGY

Dynamic prices.
A clear direction.

The market changes. Strategy guides our choices.

We use dynamic pricing software to adapt rates to market conditions. The tools’ insights are applied through our strategy and commercial judgement, taking each property’s positioning into account.

FOR OWNERS

Pricing that combines market insight with strategy to support the letting of your home.

AN ECOSYSTEM OF TOOLS AND RELATIONSHIPS

Our partners.
Connected to hospitality.

Software and platforms support our daily work, from operations to apartment marketing.

TECHNOLOGY AND SOFTWARE
BOOKING CHANNELS
PAYMENTS
MEMBERS OFAIGAB
OUR PROFESSIONAL ASSOCIATION

Part of a professional
community.

AIGAB — Italian Association of Short-Let Property Managers

ImmoBo is a member of AIGAB, the trade association representing professional short-let property managers. Our membership reflects our place in a professional community and the value we attach to exchanging knowledge within the sector.

Meet the association ↗
THE PEOPLE BEHIND THE METHOD

Technology coordinates.
People make the difference.

Behind the tools are Nicola, Antonio, Stella, Lorenzo and Angelo. Different skills and roles working together, with first-hand knowledge of our homes and Bologna.

Meet our team ↗
LET’S TALK ABOUT YOUR HOME

A solid organisation.
Working for your property.

Tell us your goals: we will explain how our approach can support the management of your home.

Let’s start a conversation ↗